Enter at least 3 characters
HOME > Products Complaints

Products Complaints

To notify us of a claim for product quality (eg, device malfunction, color problem ...), we invite you to contact us by phone at:


+33 (0) 1 47 68 88 99


The elements necessary to process this claim are:

  • Personal details and qualifications (pharmacist, doctor, nurse, patient ...)
  • The drug name, pharmaceutical form, dosage, batch number
  • The drug should be, if possible, available for us to do some additional tests.



For the registration of the quality complaint on a product, you will be asked to tansmit personal data to CHIESI.

According to the Data Protection Act of January 6th, 1978 modified and the General Regulation on Data Protection of 27 April 2016, you have the right to access, rectify, delete, limit, portability (when applicable) and opposition to information collected. You can exercise these rights by contacting the DPO service at the headquarters of CHIESI at dpo.fr@chiesi.com