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CHIESI Privacy Policy applies to the chiesi.fr website, hereinafter referred to as "Website".


1. Personal data protection and privacy


CHIESI Website respects the privacy and confidentiality of personal information that you provide.


As such, CHIESI commits to:


protect your personal data;

not to disclose your personal data to its partners or non-authorized third parties.


2. CNIL declarations


In accordance with the amended Data Protection Act no. 78-17 of January 06, 1978, the processing of personal data carried out, directly or indirectly, from the Website has been declared to the French Data Protection Authority (Commission Nationale Informatique et Libertés or CNIL).


3. Collection of your personal data


During your consultation of the Website, you may be asked to voluntarily disclose certain personal data (name, email, address ...).


The Website or CHIESI services collect information on your identity, only in the case where you voluntarily send them your personal data, in particular to:


Send a spontaneous application

Report an adverse event occurred on a Chiesi S.A.S. proprietary medicine

Report a claim about the quality of a product (e.g.: device malfunction, color problem ...)

Ask for medical information on a Chiesi S.A.S. proprietary medicine

Ask for pharmaceutical information

Participate in the quality of the medical visit

Contact Chiesi



In accordance with the amended Data Protection Act no. 32, the Website forms and contact pages specify these purposes as well as mandatory and optional data, only the first ones being necessary to meet your requests. In the event mandatory fields are not filled, CHIESI will not be able to respond to your requests.


You are free to refuse to provide these mandatory data. However, you will not have access to the sections or services that require such information.


4. Recipients of your data


Your personal data are intended for CHIESI authorized departments which are responsible for data processing.


The only third parties authorized to access your data are CHIESI providers and subcontractors for the execution of your requests, in accordance with the aforementioned Data Protection Act and their service agreement.


5. Exercising your "Data Protection" rights


In accordance with the amended Data Protection Act no. 78-17 of January 06, 1978, you have a right of access, modification, rectification, opposition and suppression of the collected data about you.


You may exercise your rights directly from the email address: siege@chiesi.com or by mail at the following address: CHIESI S.A.S. - 17, avenue de l’Europe 92275 BOIS-COLOMBES.


For some data processing, you may also exercise your "Data Protection" rights by phone (the modalities and telephone numbers are shown on the Website pages relating to the relevant processing).


6. Cookies


In order to better serve you, the Website measures the number of pages consulted, the number of visits, as well as the visitor activity on the Website, and their return frequency, using "cookies".


During your consultation of the Website, a "cookie" may be installed in your computer.


A "cookie" does not allow us to identify you; however, it saves information about your computer browser on our Website (the pages that you have consulted, the consultation date and time ...) that we may access during your subsequent consultations.


This information is stored in your computer for 24 months from your last connection to the Website.


We inform you that you may oppose to the saving of "cookies" by configuring your browser as follows:


For Microsoft Internet Explorer 6.0 and 7.0:


Select the "Tools" menu then "Internet Options"

Click on the "Confidentiality" tab

Select the desired level using the cursor or click on the "Advanced" button to customize your cookie management.


For Microsoft Internet Explorer 5:


Select the "Tools" menu then "Internet Options"

Click on the "Security" tab

Select "Internet" then "Custom Level"

Find the "Cookies" section and choose the option that suits you


For Mozilla Firefox:


Click successively on Tools > Options > Privacy.

Delete cookies.


For Firefox version 2.0, click on Clean now in the Privacy section.


For Firefox version 1.5 or earlier, click on Cookies > Clear.

Click on OK to close the dialog box.


For Safari:


In the menu bar, select Safari then Preferences.


Click on the "Security" (lock) icon

Click on the Display cookies button.

Click on the Clear all button.


For Opera 6.0 and beyond:


Choose the "File" menu > "Preferences"



You also have a right of access, deletion, and modification of personal data disclosed through "cookies" under the aforementioned conditions.


However, for technical reasons, deactivating "cookies" may have the effect of limiting access to certain services on the Website.


You also have a right of access, deletion, and modification of personal data disclosed through "cookies" under the aforementioned conditions.


Use of analysis programs


The present Website uses Google Analytics, a Google Inc. ("Google") Internet analysis service.


Google Analytics uses "cookies", text files, which are saved on your computer and allow analyzing your use of the Website.


The information collected by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the United States where they are saved.


Google will use this information to analyze your use of the website, prepare reports on the website activities for its operators and provide other services related to the use of the website and of the Internet.


Similarly, Google will transmit any such information to third parties, to the extent required by law or insofar as third parties process these data on Google behalf.


In no case Google will associate your IP address with other data from Google.


You can prevent the installation of cookies using a specific setting on your browser software; we inform you, however, that in this case, it is possible that you will not be able to fully use all of the Website features.


By using this Website, you explicitly consent to the processing of the data collected about you by Google as described above and for the purposes mentioned.